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Frequently Asked
Raesyns are true to your athletic shoe size, designed with a secure midfoot and roomy toe box for natural movement. If you’re between sizes, we recommend choosing the smaller size for a more secure fit.
You can find Raesyns at select Charm City Run locations across Maryland, including Timonium, Fells Point, Frederick, and Annapolis.
You can throw them in the washing machine on a gentle cycle (with towels to balance the load) and
air dry. Avoid the dryer — heat can affect materials.
We ship every order from our Maryland HQ—most head out the next business day, so your Raesyns start moving almost as fast as you do.
Helpful information
Finding your perfect fit matters. Returns and exchanges are simple within 30 days for unworn or lightly worn pairs. Just email support@raesyn.com and we’ll handle the rest.
We ship fast, because waiting isn’t our thing. Orders go out the next business day, with standard delivery in about a week and priority in just a few days. Canada orders ship duty-paid and typically arrive within 6–10 days.